If book the tour online, credit card, Stripe or Paypal. Payment will be processed at the end of the booking. In case you will have to balace the payment in the office we accept Euro cash and major credit card including American Express.
Shared Tours: 48 hours cancellation policy. It is not possible to modify or cancel the booking within 48h before the departure of the tour.
Private Tours:7 days cancellation policy. It is not possible to modify or cancel the booking within 7 days before the departure of the tour.
No reimbursement will be granted to any client who is not at the place of departure at the time established; similarly, no reimbursement will be granted to clients who lose contact with the guide or who do not complete the excursion. For more details visit Cancellation Policy.
Unless otherwise stated, excursions are free for children under the age of four; for children aged between four to twelve there is a 30% reduction. Show a document proving children’s age, upon request.